I agree. My Chart (and other variations) is a wonderful tool. As I understand, there is a software basis to it that allows other medical services to get access through their own version - possibly with a different name . My primary care doc recently got bought out by a different parent company and I was very happy to hear that she can still access my medical records from the old institution because of this shared software connection. She does not have total access but has most of it- certainly the most relevant things including test results. This meant that I could keep this same doc who already knows me and that I like working with.