Why is it the NHS in Essex (especially where i am) cannot get their acts together?

Went to see my GP today to get a repeat perscription of my meds and get a referral to Addenbrooks.

Firstly no letter has been sent from my Rheumy to my GP in over a week to say that he's seen me, what meds i'm on and the fact that i can ask for a referral.

Secondly my GP wont give me a repeat prescription for Methotrexate "because its toxic" without a letter from the Rheumy.

She also wont refer me to Addenbrooks, again, without said letter because he has to say i'm allowed to go there (what?)

So now i'm gonna have to ring my Rheumy's secretary who is unhelpful at her best and complete waste of space vacuous cow when at her worst. She wont write down the right things in the bloomin letter and she'll most likely make me wait longer for it now. Grrr!!

Is it just me?? Please tell me others are having problems too!?